WhatsApp in the same inbox as your social networks
PilotControl brings WhatsApp conversations and Instagram and Facebook direct messages into one inbox, and a bot can answer them with your brand manual, automatically or as drafts. On WhatsApp you don’t publish: you have conversations.
| Feature | |
|---|---|
| Publish video | No |
| Stories | No |
| Schedule | No |
| Answer comments with AI | No |
| Answer messages with AI | Yes |
| Analytics | No |
What it does with WhatsApp
- Shows conversations in the messages inbox, next to Instagram and Facebook.
- Lets you reply from PilotControl without opening WhatsApp.
- A message bot using your brand manual: it sends on its own or leaves drafts.
Feature status
The WhatsApp integration is in beta inside the app. It works with a connected WhatsApp Business number; personal numbers can’t be connected to outside tools.
Frequently asked questions
Before you start
Can I connect my personal WhatsApp?
No. WhatsApp only allows WhatsApp Business numbers to be connected to outside tools.
Can I post WhatsApp statuses?
No. On WhatsApp, PilotControl handles conversations; it doesn’t post statuses or channels.
Does the bot answer with my business information?
Yes. It uses your brand manual —products, prices, hours, links and boundaries— as context in every reply.
Keep reading
- Social media inbox for comments and DMsEvery comment and direct message from Instagram, Facebook, YouTube and WhatsApp in one inbox, with filters and AI replies. 7 days free.
- AI replies to social media commentsPilotControl’s AI answers comments and messages with your brand manual, on its own or as drafts. Instagram, Facebook, YouTube and WhatsApp.
- Social media tool for small businessesPost to your networks, answer customer questions on comments, Instagram, Facebook and WhatsApp with AI, and stop losing sales. From $4.99 a month.