Get help with PilotControl

Here are the steps to start using PilotControl and answers to the most common questions: creating your account, connecting your networks, posting for the first time, setting up AI replies, choosing between Desktop and Web + Desktop, and how the trial, payments and refunds work. If something isn’t here, write to us from the support form.

• Getting started: account, trial and install

  Create your PilotControl account, choose the browser or the desktop app, and start the 7-day trial with no card.

• How to connect your social accounts

  How to connect Instagram, Facebook, TikTok, YouTube, X and WhatsApp to PilotControl, which account type each network needs and grouping them by brand.

• How to make your first post

  Step by step to publish or schedule your first video to several networks with PilotControl, with per-network captions and delivery tracking.

• How to set up AI replies

  How to write your brand manual, pick the autonomy level and turn on AI replies for comments and messages in PilotControl.

• Desktop or Web + Desktop: which to choose

  The difference between PilotControl plans: Desktop (USD 4.99/mo, on your computer) and Web + Desktop (USD 9.99/mo, on our servers).

• Free trial, billing and refunds

  How PilotControl’s 7-day trial works, how to pay, cancel renewal and request a refund.